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Residence Hall Maintenance Requests

How to Submit Routine Maintenance Request

Examples include clogged showers or toilets, leaks, thermostat issues, etc.

  1. Use the online form for requesting a routine maintenance request for Design Square Apartments or the Schottenstein Residence Hall.
  2. Fill out pertinent information on the form and be specific as to issues, location, etc.
  3. All reports should be “routine.” If you believe your request is urgent or an emergency please contact the front desk of your residence hall.
  4. Submit the request.

Emergency Contact Information

  • Schottenstein Residence Hall front desk: 614.222.3240
  • Design Square Apartments front desk: 614.435.2200
  • CCAD Security: 614.222.6165

How to Submit a Laundry Room Service Request

Examples include non-working washers or dryers, refund issues, etc.

  1. Open the online form for requesting service or reporting problems through ASI Campus Laundry.
  2. Fill out pertinent information on the form and be specific as to issues, location, etc.
  3. Inform the front desk of the residence hall so that information may be shared with others.  (i.e. out of order signs, refunds, etc.)
  4. Remember that all laundry room equipment is run by a third party service. We will help coordinate refunds, however, we cannot issue them ourselves.

How to Submit an Information Technology Request

Examples include no signal from telephone jack or internet ports.

  1. Open the online form for requesting service or reporting problems through the CCAD Information Technology Helpdesk. (The online help desk system can only be accessed from on-campus computers.)
  2. You may also report issues to the front desk of your residence hall.

If any service request has not been resolved within three business days, please feel free to contact Residence Life by email (housing AT ccad DOT edu).

Emergency Contact Information

  • Schottenstein Residence Hall front desk: 614.222.3240
  • Design Square Apartments front desk: 614.435.2200
  • CCAD Security: 614.222.6165