College Services

A Guide for Faculty, Staff, and Parents

Parents and members of the CCAD community often inquire about how they might be able to provide assistance and support to a student who appears to be having difficulties with depression, problematic use of drugs or alcohol, an eating disorder, anger, anxiety, academic concerns, roommate conflicts, and so on. Faculty, staff, and parents are always encouraged to contact the Counseling & Wellness staff at 614.222.4000 with their concerns about a student’s behavior. The counseling staff makes every effort to follow up on these telephone calls, and to do so in a manner that attempts to protect the privacy of concerned parents and faculty.

Signs a Student May Need Counseling:

  • Indications of excessive use of alcohol or other drugs
  • References to suicide
  • Noticeable changes in mood or behavior
  • Decline in self-care
  • Learning problems
  • Isolation from peers
  • Concerns about academic failure
  • Disruptive classroom behavior
  • Recurrent physical complaints (headaches, fatigue, changes in sleep)
  • Indications of relationship problems
  • References to personal crises or disruptions in the student’s life outside of the classroom

How to Refer

When you have determined that a student might benefit from speaking with a trained professional, it is typically best to speak with the student in a direct manner that will show your concern for his or her welfare. State specifically what you have observed in their behavior that has concerned you. It is not advisable to coerce a student into seeking counseling, but to provide them with support and a clear explanation of why you believe they could benefit from counseling. Except in the case of an emergency, the option must be left open for the student to either accept or refuse counseling services. In emergency situations involving students who are unwilling or unable to seek services on their own, faculty, staff, and parents may call the counseling staff at 614.222.4000 to consult on other ways of approaching the issue.

It is okay to suggest the counseling center to students who appear to be having difficulties that seem to be impacting their academic and/or personal functioning. There may be some reluctance to make an appointment, but students are often grateful that someone noticed that they were feeling overwhelmed. If you have concerns that a student may become threatening or hostile when gently confronted about their behavior, it is strongly encouraged that you involve safety & security and/or counseling staff. Do not take any unnecessary risks with students who you suspect may become violent.

The CCAD Counseling & Wellness staff members are available for a consultation with faculty, staff, or parents if deemed appropriate. The relationship between a counselor and a student is kept entirely confidential, which means that counseling staff may be extremely limited in how much they are able to participate in a dialogue. It does provide family members, faculty, and staff the opportunity to provide counseling staff with useful information that may benefit the treatment of a student. Unless a student provides signed consent, the laws of confidentiality dictate that no communication can be shared about a student’s treatment (or even whether or not they are or have been receiving services). These limits of confidentiality do not apply in situations where a student poses an imminent risk to him-or-herself or others.

Counseling Center Contact: 614.222.4044 to schedule an appointment with a counselor.